Frequently Asked
Questions

Download the OutfitLab app from the App Store or Google Play Store, or visit my.outfitlab.app. You can sign up with your email, Google, or Apple account. No credit card required for the free plan.

Yes! Our free plan includes up to 50 wardrobe items, 10 AI suggestions per month, and unlimited outfit creation. You can use OutfitLab forever without paying a cent. Premium plans unlock unlimited items and advanced features.

Simply tap the "+" button in the app, take a photo of your clothing item, and our AI will automatically categorize it. You can also import photos from your gallery. The AI handles tagging and organization automatically.

OutfitLab is available on iOS, Android, and web. Your wardrobe syncs automatically across all devices, so you can plan outfits anywhere.

Our AI analyzes your wardrobe, style preferences, body type, weather, and the occasion you're dressing for. It then suggests complete outfits from your existing clothes or recommends new items that complement what you already own.

Absolutely! While our AI is great for inspiration, you have full control. Mix and match items however you like, save your favorite combinations, and rate outfits to help the AI learn your preferences better.

Our analytics show you which items you wear most, which sit unused, color patterns, style trends in your wardrobe, and insights to help you make better fashion choices. It's like having a personal style consultant.

Yes! Our AI can recommend products from partner brands that complement your existing wardrobe. When you shop through OutfitLab, you'll see how new items will work with what you already own.

Most features work offline once your wardrobe is synced. AI recommendations require an internet connection, but you can browse your wardrobe and create outfits offline anytime.

Go to Settings → Subscription in the app, or visit our Pricing page. You can start a Premium subscription anytime. We offer monthly and annual plans with a 14-day money-back guarantee.

Yes, anytime! Go to Settings → Subscription → Cancel. Your premium features will remain active until the end of your billing period, then you'll automatically move to the free plan.

Your data is never deleted. If you have more than 50 items on the free plan, you'll have view-only access to all items but can't add new ones until you upgrade or remove some items.

Yes! Students get 50% off Premium plans. Contact our support team with your student ID or .edu email address for a discount code.

Absolutely. We use bank-level encryption for all data transmission and storage. Your wardrobe photos and personal information are stored securely on encrypted servers and are never shared without your permission.

Never. We don't sell your personal information to anyone. We may share anonymized, aggregated data for improving our AI, but your individual data and identity are always protected.

No, your wardrobe is completely private by default. We may add social features in the future where you can choose to share outfits, but it will always be opt-in.

Go to Settings → Account → Delete Account. This will permanently remove all your data from our servers. You can also contact support if you need help with account deletion.

First, try closing and reopening the app. If that doesn't work, check for updates in your app store. Still having issues? Contact [email protected] with details about your device and the problem.

Check your internet connection and ensure OutfitLab has camera/photo library permissions in your device settings. If you're on cellular data, large photos may take longer to upload.

Your wardrobe syncs automatically when you're logged into the same account on multiple devices. Make sure you're connected to the internet and logged in with the same email/account.

Yes! Premium users can export their wardrobe data as a CSV file. Go to Settings → Data & Privacy → Export Data. This includes all your items, outfits, and preferences.